Diane Gumbley

Being the friendly face of FIL’s reception – and first port of call on the phone for orders or product queries – Diane is a well-known member of the team.

Her day-to-day responsibilities also includes looking after any South Island orders and she says the best part of her role is “the interaction with our retail stores and farmers when they call”. She takes pride in being able to offer excellent service and is renowned for her daily team email updates and tricky brain teasers!

Originally training as a Karitane Nurse, she went on to undertake Secretarial training. She’s worked for ICI in the Adhesives & Resins Division and even run a Home Based Childcare business before moving into her front-facing role with FIL over seven and a half years ago.

Diane takes full advantage of her lifestyle by the beach. When not in the office she can be found paddle boarding or cycling - she’s even completed the 90km 2-day Timber Trail! Reading and sewing also fill her leisure time too.